When problems arise, you don’t have time to wait. We can provide immediate assistance with many issues through our online help desk, or on-site support with some of the quickest response times in the industry.EBS proudly provides fast, friendly and reliable service for copiers, printers & MFPs, we know that technical expertise is not all that our customers expect. Our technicians understand that customer service is a big part of their job. You can expect a professional who will fully explain the service issues, train your users when needed and use their technical skills to keep your equipment operating at peak performance.